News  »  Bilsdale Mast

"For news and progress reports relating to Bilsdale Mast: Project Restore, visit www.bilsdalemast.co.uk. As well as news from Arqiva, the website is a hub for video updates, FAQs, and the main point of access for our Help and Support Scheme. Our Helpline Form and the Bilsdale Project Restore Freephone Number are available here for those who need to speak to us on behalf of a resident, or in relation to their own home.

You can also direct people to the Bilsdale Project Restore Freephone Number - 0800 121 4828. Currently, we are strictly prioritising people over 65, the clinically vulnerable and other vulnerable people with carers on this number.  People in the priority groups listed above are encouraged to contact the Bilsdale Project Restore Support Line on our Freephone number 0800 121 4828. Engineers will be scheduled to visit people who need help retuning TVs or having an aerial repointed

Households in the “not-spot” areas where services aren’t restored by the switch on will receive a voucher which can be redeemed in store or online. This will be included in a letter which will be sent to residents in due course, and we are encouraging only those without any other option to use these vouchers. The value covers the cost of an alternative fix from a range of products providing ways to receive free to air TV, including a Roku Express device and an Amazon Fire TV Stick"